Until a few years ago, no single piece of software brought together all of the information and functions crucial to running a water and wastewater utility.
Clunky legacy solutions often fell short or left gaps, and operators had to make due with haphazard, improvised solutions instead: manual SCADA exports, post-it notes, desk drawers stuffed with documents, and maybe most frustrating of all, spreadsheets.
But as more of our work moves online and low-cost digital tools have become widely available, the excuses for managing mission-critical information in this way are quickly running out.
Information management platforms like Klir are making it easier than ever to capture what happens in our organizations in a way that’s faster, more reliable, and safer than spreadsheets, all within a single, dedicated water analytics platform.
As more water utility operators engage in digital transformation projects, it pays to ask the question: what exactly are we missing out on by sticking to our spreadsheets?
Spreadsheets are a leaky medium in general: when we start relying on them to organize critical processes or store large amounts of data, some of it inevitably gets lost.
Permitting is a common example of this. Many larger utilities often find themselves having to manage, catalogue, and maintain thousands of permits at a time. But when that documentation lives in dozens of different spreadsheets scattered across dozens of different computers, permitting data often gets duplicated, overwritten, misplaced, or lost entirely.
That’s because spreadsheets:
As the water industry confronts the ‘silver tsunami,’ the pressure for utilities to come up with a less leaky system for managing permitting and other kinds of mission-critical information is only increasing.
Spreadsheets tend to be popular with smaller or new organizations because they appear, at least initially, to take less time to set up than a dedicated information management system.
But the irony is that as the amount of information we store in them increases, spreadsheets take more time to maintain, not less.
That’s because spreadsheets:
Another symptom of spreadsheet reliance is that your staff is never fully confident in their information. That’s because spreadsheets:
Inherently contain out-of-date data, as they lack real-time capabilities.
In addition to being unreliable, spreadsheets simply aren’t as secure as the purpose-built tools that water operators have at their disposal today.
Whether you’re sharing spreadsheets over email or constantly swapping Excel files using local drives, spreadsheets create an information ecosystem that is difficult to secure, leaving your data vulnerable.
Enter modern water analytics platforms like Klir, which promise to fix these problems by providing a cloud-based, secure, centralized repository for critical reporting data and information crucial to plant operations.
By liberating information from spreadsheets and managing it this way, water utilities can:
Dedicated water analytics platforms create a central, secure, and reliable collection point for all of your information, enabling you to:
Water analytics software like Klir are built for tasks like permitting and sampling, making it easier to automate data collection and analysis enabling users to:
Unlike spreadsheets, platforms enable collaboration and information exchange in real time, creating an environment that encourages staff to build and take care of information assets, rather than making it a chore.
Solutions like Klir allow water operators to build and share a single source of truth with their colleagues, removing the possibility of ambiguity and duplicates and giving operators confidence in their data.
Using spreadsheets is a bit like looking at your organization through a keyhole. Centralizing and cataloguing your information using a dedicated platform, on the other hand, is like zooming out to get the full picture, providing your team with an entirely new perspective on which processes might need revising.
Aggregating information this way and looking at it through intuitive analytics tools opens up an entirely new world of possibilities for plant operators.
For the first time, you can see where trends intersect to identify cause/effect relationships and gain efficiency by identifying overlap in your internal processes. And as the amount of information your organization generates grows, those insights will only grow stronger.